Our estimates are absolutely free.

No, you do not have to have an appointment; we take walk-ins.

Approximately 10 – 15 minutes, however it may vary depending on the amount of damage on the car or any other hidden damages.

Our Hours are Monday-Friday from 8:00 AM – 5:30 PM. We are also open on Saturday from 8:30 AM – 2:00 PM. However, if you want to come in after hours, please call us and make an appointment, we’ll be happy to stay late.

Absolutely! We work with 24 hour towing service and can arrange for your car to be towed from any location at anytime.

You have the right to take your vehicle to any repair shop of your choice. The insurance company can advise you, but ultimately it’s your decision

You should call your insurance company immediately and report your accident. The claim department’s phone number is on your insurance card. The claims representative will take a statement from you. They will assign your claim to an adjuster, who will contact you directly.

Yes, we accept ALL insurance companies.

Deductible is paid directly to your shop after completion of repairs. The insurance company will pay the remainder balance, minus the deductible.

Yes we do. We work closely with the local rental companies.

If your insurance policy does not have rental coverage, we will be happy to pick you up or drop you off at your desired location. (within a reasonable range)

Anytime during working hours. If special arrangement needs to be made, we can accommodate you.

It depends on how severe the damages are. Our staff will advise you approximately how long the repairs will take during the time of your estimate.

Yes! Lone Hill Collision Center has an open shop policy. You’re welcome to come during working hours at anytime to see the status of your vehicle.

We accept cash, cashier’s check, Visa and Mastercard.

Yes, we provide you a lifetime written warranty on the workmanship and paint as long as you own your vehicle.